FAQ

Slip-On-The-Collar Bandana Sizing:

XSmall **fits 5/8 inch collar** - recommended for up to 15 pounds (also a great size for cats).

Small - recommended for 15 to 30 pounds.

Medium - recommended for 31 to 60 pounds.

Large - recommended for 61 to 90 pounds.

XLarge *Fits 2 inch collar* - recommended for 91 pounds or more.

Collar Sizing:

Quick Release and Breakaway Collar Sizing: (measure the length around your dogs neck in inches)

XSmall 7"-11"

Small 9"-13"

Medium 12"-19"

Large 15"-24"

XLarge 17"-29"

Martingale Collar Sizing: (measure the length around your dog's neck in inches)

Small 10"-13"

Medium 13"-19"

Large 16"-24"

XLarge 18"-29"

Shipping Information:

Packages are shipped within 3-5 business days of the original purchase. Orders are shipped out during the week, excluding Sundays and Tuesdays. Each package is shipped with USPS and can be either standard or priority. Those options are available at checkout. If you are local to Ogunquit, Maine, local pickup is available. Tracking numbers will be available once packages are shipped. We are NOT responsible or held liable for any USPS delays.

Please make sure your address is correct before placing an order. The Maine Pooch is not responsible for inaccurate/incomplete addresses or lost/stolen packages. If a package has not arrived when it is stated as "delivered," a claim can be filed on the USPS website.

In-Store Pickup:

Any orders that are placed online with in-store pickup selected will be ready within an hour. Once an order is ready for pickup, an email will be sent to notify you. Please come with your email with the order number in hand. We are unable to process an order without proof of purchase.